E-notify Frequently Asked Questions

How does it work?

Every 10 minutes E-notify checks your mailbox (provided by your Internet Service Provider) for unread E-mail matching your filter specifications.  When new mail is detected that passes your filters, a notification is sent to your Stenocall pager.

If you have an alpha pager, a text message of up to 240 characters is sent (containing the sender, optionally the subject, and optionally a portion of the main body).  If you have a numeric pager, a 4-digit code number which you select is sent to your pager.

What information do I need to research before signing up?

Once you know your mailbox is POP3 compatible, the main things you need are your mailbox name and password.

Sometimes, you can simply put your exact E-mail address, such as , in this field.  Try that first.

If your E-mail address is different from your actual account name with your Internet Service Provider (ISP), then you probably need to substitute your account name, such as .

But the above options don't always work, especially with large nationwide ISPs.  If they don't work, you need to specify your actual account name with your ISP, then an "@" sign, then the name of your ISP's POP3 mail server.   Example:  .

You can obtain your account name and POP3 mail server by looking at the configuration options in your mail reader or, failing this, from your ISP.

Your E-Mail password may be the same as your Internet login password or it may be different.  It is the password used to connect to the mail server to retrieve your mail.  If you have forgotten your password, you should be able to obtain it from your ISP after proving your identity.

Is it compatible with my mail?

POP3 (Post Office Protocol 3) is the name given to the standard Internet method of holding your E-mail in a mail server--a "post office"--for later retrieval.

E-notify can handle most POP3 mailboxes.  Some E-mail systems don't use the standard POP3 system.  These are mainly the online services, including (according to our information) AOL, CompuServe, and Classic Prodigy (as opposed to Prodigy Internet).  However, regular Internet Service Providers (ISPs) should support the POP3 standard.  If you're not sure, call your provider.

Unfortunately, at last report, AT&T Worldnet (and possibly other ISPs we don't know about) has their POP3 mail server behind a firewall and won't allow outside access, so we can't notify you of those E-mails.  Sorry.

Also, as far as we know, the various free E-mail services are browser-based and don't use the POP3 standard, so we can't handle those either.  If you're not sure, just try it out--or ask the E-mail provider.

How much does it cost?

Youe E-notify service is just $1.99 per month, paid on the same schedule and on the same bill as your pager.

What about non-Stenocall pagers?

Sorry, we only handle Stenocall pagers.

Where do I sign up?

To find out, click here.

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